top of page

Return policy

We have a 14 - day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

 

If your return is accepted, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at fvntasi@gmail.com or Instagram DM.

We do not allow returns for the following:​

  • Products purchased during a promotional sale period

  • Products received in a condition other than their original condition

  • Products without their tags attached

  • Products that appear worn or smell of perfume, deodorant or tan

  • Products that are marked or damaged in any way

 

Our returns department has the right to refuse a return if a returned item does not meet the above conditions. In this instance, the item will be returned to the address on the original order.

All returns must be paid for by the customer. Once we receive the returned parcel, and verify that the items are in perfect condition we will send you a new requested item, or submit a refund.

International Returns (customers outside of Norway)

Please note, you will need to cover the cost of your return back to us. Returns must include a tracked method of postage to ensure it reaches us safely as we are not responsible for lost, stolen or undelivered parcels. Tracking information for the return must be sent to fvntasi@gmail.com or our Instagram DM. Once we receive the returned parcel, and verify that the items are in perfect condition we will accept the refund.

bottom of page